Terms of Service

Effective Date: 17 02 2026

These Terms of Service govern your access to and use of the services provided by Generic Pacific Pharmacy through www.genericpacificpharmacy.com (“Website”). Generic Pacific Pharmacy is a licensed pharmaceutical business operating from India in accordance with the Drugs and Cosmetics Act, 1940, and applicable regulations issued by the Central Drugs Standard Control Organisation (CDSCO).

By accessing or using this Website, you agree to be legally bound by these Terms.

1. Eligibility

By using this Website, you represent and warrant that:

    • You are at least 18 years of age.
    • You are legally capable of entering into binding contracts.
    • You are legally permitted to purchase and import the products ordered in your jurisdiction.
    • All information you provide is accurate and complete.

2. Licensed Pharmacy Operations

All pharmaceutical products are dispensed in compliance with applicable Indian laws and regulatory requirements.

Certain medications may require a valid prescription issued by a licensed medical practitioner. We reserve the right to request, verify, and retain prescriptions in accordance with regulatory obligations.

3. Medical Disclaimer

Information provided on this Website is for informational purposes only and does not constitute medical advice, diagnosis, or treatment.

You must consult a qualified healthcare professional before starting, stopping, or modifying any medication.

We do not provide medical consultations through this Website.

4. International Orders

If you order products from outside India:

    • You act as the importer of record.
    • You are solely responsible for compliance with your country’s import laws and prescription requirements.
    • You assume responsibility for customs duties, taxes, regulatory approvals, and import restrictions.

We are not responsible for customs seizures, regulatory holds, or confiscations.

5. Orders and Acceptance

All orders are subject to:

    • Payment authorization
    • Prescription verification (if applicable)
    • Regulatory compliance screening
    • Product availability

We reserve the right to refuse or cancel any order at our sole discretion, including in cases of suspected fraud, regulatory restrictions, or pricing errors.

6. Account Responsibility

If you create an account, you are responsible for:

    • Maintaining confidentiality of login credentials
    • All activities under your account
    • Promptly notifying us of unauthorized access

7. Prohibited Conduct

You agree not to:

    • Use the Website for unlawful purposes
    • Provide false or misleading information
    • Attempt to interfere with Website security
    • Resell products in violation of applicable laws

8. Disclaimer of Warranties

The Website and services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.

To the fullest extent permitted by law, we disclaim all warranties including merchantability and fitness for a particular purpose.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Generic Pacific Pharmacy shall not be liable for any indirect, incidental, special, or consequential damages arising from:

    • Use of the Website
    • Delay in delivery
    • Customs actions
    • Regulatory restrictions
    • Product use or misuse

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless Generic Pacific Pharmacy, its directors, employees, and affiliates from any claims, losses, liabilities, or expenses arising out of:

    • Your breach of these Terms
    • Violation of applicable laws
    • Importation of products into your jurisdiction

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the competent courts located in India.

12. Modifications

We reserve the right to modify these Terms at any time. Continued use of the Website constitutes acceptance of the updated Terms.

13. Contact Information

For questions regarding these Terms:
Email: info@genericpacificpharmacy.com