Payments Policy

Generic Pacific Pharmacy

Payments Policy

Effective Date: 17 February 2026

This Payments Policy applies to all purchases made on www.genericpacificpharmacy.com.

Generic Pacific Pharmacy supplies products only to international customers. Products listed on this Website are not offered for domestic sale within India.

By ordering through the Website, you accept this Payment Policy. You also accept our Terms and Conditions, Privacy Policy, Shipping and Delivery Policy, and Returns and Exchange Policy.

1. Accepted Payment Methods

We accept payment methods at checkout, which may include:

    • main credit and debit cards;
    • approved international payment gateways;
    • other payment methods shown during purchase.

You must pay in full before we process or ship your order.

2. Currency

All prices on the Website are in US Dollars (USD), unless otherwise stated.

Customers are responsible for any currency conversion charges, international transaction fees, bank or card processing fees, and charges applied by their payment provider.

3. Payment Processing and Security

Payments are processed through third-party payment providers and secure payment systems.

We do not store full card numbers, CVV details, or other sensitive payment data on our servers. This only occurs when required for a secure and lawful payment process handled by an authorised provider.

4. Order Review and Payment Verification

To protect both the customer and the Website, we may verify billing and shipping information. We may review orders to prevent fraud. Where necessary, we may request more information. We may also delay, decline, or cancel suspicious, unauthorised, or non-compliant transactions.
We may refuse or cancel orders if payment fails or if we think there is a risk of fraud, misuse, or incorrect details.

5. Compliance and Transaction Monitoring

We can check transactions for anything suspicious or illegal and take action if needed.

If a transaction appears fraudulent, abusive, illegal, or involves sanctions concerns, we may cancel it and notify the appropriate authorities or payment providers, as required by law.

6. Chargebacks and Payment Disputes

If you believe there is an issue with a payment, you agree to contact us first so we can review and resolve the matter directly.

Improper or unauthorised chargebacks may lead to:

    • cancelled orders;
    • suspended customer accounts;
    • refused future orders;
    • recovery of fees or losses if allowed by law.

When dealing with a chargeback, we may provide order or transaction details to your payment provider.

7. Pricing Errors

We try to keep prices correct, but mistakes can happen.

If a pricing, description, or typographical error affects an order, we reserve the right to cancel the order, refuse to process it, issue a refund for any payment received, or correct the error without prior notice.

8. Refund Processing

If we approve a refund, it will usually go to your original payment method. Timing depends on your payment provider.

Unless our Terms and Conditions or Returns and Exchange Policy state otherwise, shipping charges are non-refundable. Refunds are not automatic after dispatch. If there is a genuine fulfilment issue, we usually offer replacement or reshipment, not a refund.

9. Refused or Cancelled Transactions

We may refuse or cancel a payment or order if payment authorisation fails, transaction information is incomplete or inaccurate, we cannot fulfil the order, or the transaction seems suspicious or unlawful. We may also do so due to shipping, destination, compliance concerns, or if the order would breach our Terms and Conditions or other Website policies.

If we cancel an order after payment, any approved refund will go to your original payment method.

10. Contact Information

For payment-related queries, please contact:

Generic Pacific Pharmacy

Website: www.genericpacificpharmacy.com

Email: info@genericpacificpharmacy.com

Payments Policy

Effective Date: 17 02 2026

This Payments Policy governs all transactions conducted through
www.genericpacificpharmacy.com (“Website”).

Generic Pacific Pharmacy is a licensed pharmaceutical business operating from India in accordance
with the Drugs and Cosmetics Act, 1940 and applicable CDSCO regulations.

By placing an order, you agree to the terms outlined below.

1. Accepted Payment Methods

We accept the following payment methods (subject to availability at checkout):

    • Major credit and debit cards (Visa, MasterCard, etc.)
    • Approved international payment gateways
    • Other payment methods as displayed during checkout

All payments must be made in full prior to order processing and shipment.

2. Currency

All prices are listed in (United States Dollars (USD)) unless otherwise stated.

Customers are responsible for any:

    • Currency conversion fees
    • International transaction fees
    • Bank processing charges

3. Payment Processing & Security

Payments are securely processed through PCI-DSS compliant third-party payment providers.

We do not store full credit card numbers, CVV codes, or sensitive payment authentication data on our servers.

4. Fraud Prevention & Verification

To protect customers and comply with regulatory obligations, we reserve the right to:

    • Verify billing and shipping information
    • Request additional identification
    • Conduct fraud screening checks
    • Delay or cancel suspicious transactions

Orders flagged for suspected fraud, payment irregularities, or regulatory risk may be declined without prior notice.

5. Anti-Money Laundering (AML) & Compliance

We reserve the right to monitor transactions for suspicious activity in accordance with applicable Indian laws and financial compliance requirements.

Transactions suspected of:

    • Fraudulent activity
    • Money laundering
    • Sanctions violations
    • Regulatory evasion

may be reported to appropriate authorities where legally required.

6. Chargebacks & Payment Disputes

Customers agree to contact us directly to resolve any payment disputes before initiating a chargeback.

Unauthorized or bad-faith chargebacks may result in:

    • Account suspension
    • Order cancellation
    • Refusal of future service
    • Recovery action for associated fees and costs

We reserve the right to provide transaction records, delivery confirmation, and prescription verification documentation to financial institutions in response to chargeback investigations.

7. Pricing Errors

In the event of a pricing or typographical error, we reserve the right to:

    • Cancel affected orders
    • Refund payments made
    • Correct pricing information without prior notice

8. Refund Processing

Approved refunds will be processed to the original payment method within 7–14 business days, subject to payment processor timelines.

Shipping fees are non-refundable unless the error was caused by us.

9. Regulatory Refusal

We reserve the right to refuse payment and cancel orders where:

    • Prescription requirements are not met
    • Export compliance cannot be satisfied
    • The transaction violates applicable laws

10. Contact Information

For payment-related inquiries:
Email: info@genericpacificpharmacy.com